Eduroam
Eduroam provides students and staff at educational institutions with wireless internet access across institutions.
Eduroam provides easy access to the internet anywhere covered by eduroam.
Once a user has provisioned eduroam for the first time on their mobile, tablet or PC, future internet access will be automatically granted whenever the device is in a location covered by eduroam.
Eduroam is a global collaboration that gives students, researchers and staff access to use the WIFI infrastructure at hundreds of locations in Denmark, the Faroe Islands and Greenland and thousands of locations around the world. DeiC is the NRO, National Roaming Operator for eduroam in Denmark, the Faroe Islands and Greenland.
Who can use eduroam?
Users:Eduroam can be used by researchers, staff and students - both at home and abroad.
Institutions: Own users can get online anywhere with eduroam coverage and the need to provide guest access to all visitors from educational institutions around the world disappears.
In doubt?: If you are unsure if you as a user can use eduroam, contact your institution.
What does it take to use eduroam?
Users: The user must have a PC, tablet or mobile phone that offers WIFI connection. The equipment must have an operating system installed that supports encryption and certificates and the user's home institution must have granted the specific user access to use eduroam. Eduroam installation profiles have been developed for almost all types of equipment. Installation is done via the eduroam Configuration Assistant Tool, or directly from your device's app store.
Installation is done via the geteduroam app which can either be downloaded from www.geteduroam.org, or from your device's app store.
Identity providers: Institutions that want to make eduroam available to their staff and students must be affiliated with the research and education sector. The institution must have an LDAP compatible user database that can exchange user information via RADIUS and have a fixed IP address. See more here.
Service providers: At the same time as the institution's users get access to eduroam, the institution is expected to make eduroam access available at its own addresses. The technical details of this are described here.
What about legal, security and personal data?
Access security: User ID/password for eduroam is encrypted. The home institution on eduroam is responsible for the data security of their user authorization and general user management.
Recovery: The central infrastructure of eduroam is backed up. The eduroam service itself can be restored from backup, but data about individual transactions cannot be restored. The home institution is responsible for backup and restoration of local user databases.
No data processing agreement: Upon connection, location data, technical data and contact information will be collected from the local eduroam managers. When users log into eduroam, the IP address and MAC address will be logged at the location where the user connects, while the identity of the user will be logged at the home institution. In the Radius hierarchy between these endpoints, the IP address and MAC address and the names of the institutions involved are logged.
This data is collected by the institutions involved as independent data controllers, and a data processing agreement is therefore not relevant.
Terms: Eduroam may only be used for legal use, including that users have and respect the rights to the data that users transfer. It is recommended that the institution describes these terms on the institution's mandatory eduroam URL.
What does it cost to use eduroam?
Free for users: Eduroam is free for end users.
Included for institutions on the Research Network: Eduroam access is included in the fee for connection to the Research Network.
Free to offer access to your infrastructure: Institutions that want to offer access to their WIFI infrastructure as Service Providers on eduroam can do this for free.
Lower fees for other institutions: Other institutions that want to offer their users eduroam and are not connected to Forskningsnettet pay 10 parts per million (0.01 per mille) of the institution's turnover (understood as the sum of the ordinary operating expenses in the latest available accounts), but at least DKK 1000/year.
Statistics for eduroam
There are currently 38 institutions in Denmark connected to eduroam. The institutions' traffic is divided into the following categories:
Abroad: A Danish user is abroad, accessing the internet with their eduroam identity.
Domestic: A Danish institution's user logs on to another eduroam provider in Denmark.
Bynet: Traffic on access points not belonging to an institution with its own users.
National: A Danish institution is visited by a Danish user from another institution.
Foreign: A foreign user gains network access in Denmark.
Internal: A user gains network connection at their home institution with eduroam. This is of course the largest form of eduroam traffic, but it is NOT visible on the graph, as the entire flow with authorization of the user takes place inside the home institution's network and thus never reaches the national servers that have provided data for the graph.
For the national graph, Domestic = National, so here we only show the National category.
If you are interested in statistics from other countries, you can find the eduroam overview here.
Eduroam installation for DeiC employees
How to install eduroam if you are a DeiC employee.
Before you can use eduroam, you need to install it on your device (laptop, smartphone or tablet). You do this via:
DeiC employees and people with an eduroam account at DeiC can follow the instructions below:
Get help
If you need support, you can contact eduroam support at the institution you belong to or the institution you are physically located at. Go to your institution's eduroam page or contact your local IT support.
You can contact DeiC for more information about eduroam via the email below.