Get help

Do you need help with DeiC's services? Here you will find help with services, guides, and find links and qualified contacts.

Operating status

On ServiceInfo you can sign up to receive service information and disruption notifications from the Research Network.

Get help at your own university

Your own university can help you with questions and guidance on HPC, quant and data management.

Aalborg University

The AAU provides guidance and support to its own researchers in relation to orientation and use of the national HPC resources and data management services. Contact CLAAUDIA for the following guidance and support. Further information about research data support at Aalborg University.

Data management

  • Guidance and support on all data management-related topics
  • Access to national data management services and resources
  • Support for national data management service DeiC DMP

HPC

  • General HPC guidance and support
  • Access to the national HPC resources
  • Application for the national HPC resources including LUMI
  • Support for the national HPC resources: DeiC Interactive HPC (UCloud), DeiC Throughput HPC and LUMI
Get guidance for applications and grants at DeiC

The DeiC HelpDesk offers support for the entire process of calls and grants for national e-infrastructure resources. You can get help with preparing and submitting an application. You can also consult with experts on technical questions related to applications or already allocated resources. And finally, you can provide feedback or suggestions so that we can continuously improve our support for researchers and institutions.

Get access

With Microsoft Azure Quantum, users get access to a wide range of quantum simulators and quantum computers. The standard starting quota is 10,000 DKK in Azure Quantum Credits, but it is possible to apply for up to 25,000 DKK.

Do you need to test code, develop workflows or get to know the HPC systems without affecting the production environment? DeiC's sandbox pool gives you access to a secure test environment where you can experiment freely with HPC resources.

General inquiries

Thank you for your interest in DeiC. Please fill out the form to get in touch with us. We will get back to you as soon as possible. For help in other areas see links.

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