Support and service information

You may subscribe to service information via e-mail or call our network operations center.

If you experience problems with your network connection, please contact Forskningsnettet technical support.

It is also possible to receive service information about network operations and other services by e-mail.

Network

Contact our NOC with questions about the core network, institution lines or general questions about the network. 

  • Send an e-mail to NOC - your mail will land in a ticketing-system, and cause a reply to be returned fast. In case you don't receive the reply, please call instead.
  • Call the NOC on phone +45 35 888 222, Monday - Friday. 9.00-16.00.

Specific services

Send a mail with your question to:

Service messages

Receive service messages via e-mail by logging in to ServiceInfo.

After choosing the services you are interested in you will receive e-mail messages about problems and planned interruptions.

Revised
08 Sep 2021

Related news and events

Kvantecomputer hvid baggrund
Foto: Colourbox
19 Feb 2024
DeiC participates in a European project on quantum communication
Broad Danish involvement collaborates to establish a quantum network between Lyngby, Copenhagen, and Odense over the next 2.5 years.
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LUMI Søvnforskning
Foto: Kaare Mikkelsen
09 Jun 2023
Big Sleep Data: LUMI Supercomputer Trains Neural Networks for Sleep Research
Two graduate students at Aarhus University in Denmark have contributed to international research by developing tools for training neural networks on LUMI.
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Amberscript webinar
DeiC will host a webinar on the new text-to-speech service called Amberscript.
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Wayf
Grafik: DeiC
12 Apr 2021
The University of Reykjavík is now part of WAYF
With the University of Reykjavík, WAYF has now admitted its second Icelandic member. This continues the trend of recent years with growing adherence to WAYF among research and educational institutions throughout the North Atlantic area.
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Videoundervisning
Grafik: Colourbox.
29 Mar 2021
Is digital education and homeworking here to stay?
In March 2020, many were thrown into online meetings and teaching from one day to the other. But what has it really taught us, and how can we use it when Corona is no longer dominating? Helle Rootzen, who is an expert in learning and digitalisation, gives her opinion on this.
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Cloud
Grafik: DeiC
15 Mar 2021
Infrastructure-as-a-Service vendors have now been appointed
The tender process at GÉANT for the so-called Open Clouds for Research and Education contracts has now been completed. Hundreds of contracts have been concluded in many European countries.
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